Pre-planned maintenance

Reduce downtime with pre-planned maintenance

We understand the implications of unplanned stoppages to your valuable equipment. Our main goal is to ensure your equipment does not let you down. Scheduling regular service visits helps to avoid problems before they impact performance, but if unforeseen problems do occur we will work quickly to resolve them in order to protect your valuable equipment.

We will take as much care servicing and repairing your vehicle as we did delivering it. Our highly skilled service team will help keep your equipment in tip-top condition and safe to use, which could also contribute to its resale value. We offer service plans as well, designed to save you money and time. By signing up for a service contract, you not only get discounted visits on service but also a 10% discount off parts pricing.

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Servicing

What is included in our service?

Expect value for money, professional service and high-quality parts, because no-one knows your equipment as we do. Every standard service covers the following.

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  1. Labour

    Up to a minimum of 3 hours labour, which includes our engineer's travel and a minimum of 1 hour of onsite labour.

  2. Consumables

    Fitting of any standard consumable items used, such as fuses, tape and electrical connectors.

  3. Full inspection

    Brakes, steering, batteries, wheels, overall condition, lubrication, power controller and motor.

On-site capability

Standards you can expect

Every mobile engineer is equipped with a PDA, giving them instant access to all your essential details on the go. This helps our engineers focus on your equipment the minute they arrive, so they can get it back up and running as quickly as possible.

Each of our mobile engineers’ vehicles carries a large stock of suitable parts on board, which means over 90% of problems can be rectified on site first time. We use only high-quality parts when servicing and repairing your vehicle, and all our parts are guaranteed for 12 months from the date they are fitted on your equipment.

Repairs

Lasting electric vehicle repairs

At ePowerTrucks, we pride ourselves on the quality of all of our vehicles and our repair service. We do not believe in quick fixes and will ensure that whatever the issue, it is fully fixed before releasing any electric vehicle or equipment back to you, meaning you will not have to keep returning for extra repairs.

Our expert team of electric vehicle mechanics are highly qualified and experienced in electric vehicle maintenance, offering assistance with issues ranging from tyre care to battery maintenance. We also offer pre-planned maintenance (PPM), which can be completed at intervals to suit you and your requirements.

Get in touch

Request a service

Tell us what equipment you run and how you use it, and our service team will come back to you with a one-off visit or a planned maintenance contract to suit.

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